The telecommunications industry is undergoing
a major revolution. New technologies, new products and services and
entirely new business models are making a shambles of existing usage
tracking, billing, and fraud prevention measures
all of which require a fresh approach to revenue assurance.
Telcom
revenue
assurance managers
and internal auditors
are forced, on
almost a daily basis to re-examine and re-evaluate their revenue
assurance capabilities and to constantly try to figure out how best
to assure that all of the revenue earned are being collected across
a broad range of technological, operational and organizational
frontiers.
What this means, is that now, more
than ever before, telcom
revenue assurance
managers
and internal auditors are in need of new tools,
techniques, and approaches to the traditional revenue assurance
mission.
There are many new pressures
being placed on telecom revenue assurance, billing, fraud, mediation,
network operations, collections, dunning, and other managers of the
core revenue management systems. For each of these groups, and for
the telecom overall, the pressure to find and contain leakage risks
continues to expand, while the support and sympathy of management
continues to diminish.
What
telecom
revenue assurance managers badly need are new
tools, techniques,
new approaches to help them keep up with
the the constantly changing operational and technical environment.
